Web Isolationinvestigating disruption of web isolation in ap-southeast-3 (jakarta)
We are investigating partial disruption of web isolation in ap-southeast-3 (Jakarta)
Further updates forthcoming in 20 minutes
We have identified the issue and rolled out a fix.
Services are operational in ap-southeast-3 (Jakarta).
No further updates will be forthcoming.
We are still investigating service disruptions in ap-southeast-3 (Jakarta).
Next update update in 30 minutes.
Sunday 16th June 2024
No incidents reported
Saturday 15th June 2024
Log Export APISSL Certificate Expiry discovered for logs.menlosecurity.com
Retroactive status update 09:33 UTC
Customers may have experienced connection failures to the Admin Logs API in the us-east-1 region due to an expired certificate, between 23:59 UTC 2024-06-14 and 09:59 UTC 2024-06-15. There is no longer any impact.
Friday 14th June 2024
Web IsolationExperiencing intermittent issues with URL Categorisation in the EU Regions
13:12 UTC
An issue has been found and is currently under investigation.
Currently this impacts customers for URL Categorisation in the EU Regions.
Next update in 20 minutes.
15:13 UTC - It was observed that the errors were no longer seen the last five minutes.
The issue has been resolved.
On-call teams are continuing to investigate the issue.
Next update on progress within the next hour.
Thursday 13th June 2024
No incidents reported
Wednesday 12th June 2024
Admin PortalMenlo documentation currently unavailable
An issue has been found in the documentation area of our Admin Portal, we are currently investigating the problem.
This issue impact all customers in all regions.
Next update in 30 minutes.
documentation is now available to all users in the admin portal.
the issue with documentation availability was identified and a fix is being implemented.
Status