Status

Wed isolation user experience impacted Friday 16th August 2024 13:30:00

2024-08-16 15:00 UTC

An issue has been found and is currently under investigation.

A new version of our Cloud Browser could have issues handling keyboard and mouse actions.

Web Isolation is impacted on the following list of regions: af-south-1 Cape Town eu-central-1 Frankfurt eu-central-2 Zurich eu-north-1 Stockholm eu-south-1 Milan eu-west-1 Ireland eu-west-2 London eu-west-3 Paris me-central-1 UAE me-south-1 Bahrain sa-east-1 San Paulo

Next update in 20 minutes.

2024-08-16 16:15 UTC

The issue has been resolved.

There will be no further updates.

Posted 2 months ago by Charlotte Eyre

2024-08-16 15:55 UTC

The issue has been identified and mitigation is still in progress.

Next update in 20 minutes

Posted 2 months ago by steven.stlaurent

2024-08-16 15:30 UTC

If you are experiencing issues, to mitigate

close your browser wait for 1 minute re-open your browser

Further updates in 20 minutes.

Posted 2 months ago by steven.stlaurent