Service Disruption Friday 3rd December 2021 19:47:00

We are currently experiencing a service disruption impacting the Menlo Security Web Isolation.

Users using IE may experience authentication failure because of expired certificate.

The Menlo Security Operations team is working to resolve as quickly as possible.

We will send an additional update in 20 minutes.

At 2021-12-03 20:47 UTC Menlo Security Operations are continuing to work on resolving the expired certificates. We will send an additional update in 20 minutes.

At 2021-12-03 21:15 UTC Menlo Security Operations are making progress on resolving the expired certificates. We will send an additional update in 20 minutes.

At 2021-12-03 21:31 UTC Menlo Security Operations are in the final phase of resolving the expired certificates. We will send an additional update in 20 minutes.

At 2021-12-03 22:07 UTC Menlo Security Operations are waiting to verify all the expired certificates renewed. We will send an additional update in 20 minutes.

At 2021-12-03 22:30 UTC Menlo Security Operations is verifying to make sure all the certificates are renewed. We will send an additional update in 20 minutes.

At 2021-12-03 22:50 UTC Menlo Security Operations verified all the certificates are renews in Americas regions. We will send an additional update in 20 minutes.

At 2021-12-03 23:10 UTC Menlo Security Operations is verifying EU and AP regions to make sure all the certificates are renewed. We will send an additional update in 20 minutes.

At 2021-12-03 23:55 UTC All nodes are now running with the valid certificate. This is the final update.