Status

Logging Ingestion Delayed Saturday 22nd January 2022 17:09:00

Update Jan 23 06:20 UTC: The issue impacting log ingestion has now been fully resolved and any delayed logs have now been processed

We are currently experiencing a service disruption impacting the Menlo Security logging service.

Users in all regions may be experiencing logging ingestion delays.

The Menlo Security Operations team is working to identify the root cause and resolve as quickly as possible.

We will send an additional update in 30 minutes.

Continuing to monitor and verify logging ingestion backlog

Posted 2 years ago by jordan.loehr

We have mitigated the underlaying issue and are continuing to validate that any delayed logs are successfully processed

Posted 2 years ago by jordan.loehr

Continuing to monitor and verify logging ingestion backlog

Posted 2 years ago by jordan.loehr

The underlaying root cause has been resolved, and we are now seeing initial recovery of logging ingestion. We will continue to monitor as delayed logs continue to be ingested to ensure it completes successfully.

Posted 2 years ago by jordan.loehr

Continuing mitigation efforts. Next update will be in 30minutes.

Posted 2 years ago by jordan.loehr

Continuing mitigation efforts. Next update will be in 30minutes.

Posted 2 years ago by admin

Continuing mitigation efforts. Next update will be in 30minutes.

Posted 2 years ago by admin

The root cause has been identified. We are continuing mitigation efforts. Next update will be in 30 mins.

Posted 2 years ago by admin