Status

Service Disruption in Virginia Wednesday 25th May 2022 14:30:00


2022-05-25 21:30:00 UTC We are currently experiencing a service disruption impacting the Menlo Security Web Isolation Service.

Users in the Virginia area may be experiencing issues connecting to Menlo Security or increased latency as they are directed to other regions.

The Menlo Security Operations team is working to identify the root cause and resolve as quickly as possible.

We will send an additional update in 20 minutes.


2022-05-25 21:50:00 UTC

The Menlo Security Operations team has identified the issue and failed out the region to minimize customer impact.

All Virginia traffic will be routed to other regions.

We will send an additional update in 20 minutes.


2022-05-25 22:10:00 UTC

The Menlo Security Operations team is continuing to resolve the issues in Virginia.

The other North America regions are not impacted.

We will send an additional update in 20 minutes.


2022-05-25 22:30:00 UTC

The Menlo Security Operations team is continuing to resolve the issues in Virginia.

The other North America regions are not impacted.

We will send an additional update in 20 minutes.


2022-05-25 22:50:00 UTC

The Menlo Security Operations team is continuing to resolve the issues in Virginia.

The other North America regions are not impacted.

We will send an additional update in 20 minutes.


2022-05-25 23:10:00 UTC

The Menlo Security Operations team has resolved the issue and re-enabled the Virginia region.

We will continue to monitor the situation before closing the incident.

We will send an additional update in 30 minutes.


2022-05-25 23:40:00 UTC

The service disruption has been resolved and the incident is closed.