Past Incidents

2022-02-15 19:20:00 UTC

We are currently experiencing a service disruption impacting the Menlo Security logging service that started at 19:00 UTC.

Users in all regions may be experiencing logging ingestion delays.

The Menlo Security Operations team is working to identify the root cause and resolve as quickly as possible.

We will send an additional update in 30 minutes.

2022-02-15 19:50:00 UTC

Logs are now visible in the administrator console.

The Menlo Security Operations team has mitigated the issue, but will continue to monitor the service.

We will send an additional update in 60 minutes.

2022-02-15 20:30:00 UTC

Logging service continues to be operational.

The Menlo Security Product Engineering and Technical Operations teams have found the source of the issue and have mitigations in place.

2022-02-10 23:25 UTC

We experienced a service disruption impacting the Menlo Security Isolation Platform.

Users in the Singapore region may have experienced issues authenticating to the service or received a 503 error message between 2022-02-10 22:00 and 2022-02-10 23:00 UTC.

The Menlo Security Product Engineering and Technical Operations teams are actively investigating the issue.

We will provide an update in 30 minutes.

2022-02-10 23:45 UTC

Menlo Security Isolation Platform continues to be operational.

The Menlo Security Product Engineering and Technical Operations teams continue to investigate the issue.

We will provide an update in 30 minutes.

2022-02-11 00:15 UTC

Menlo Security Isolation Platform continues to be operational.

The Menlo Security Product Engineering and Technical Operations teams continue to investigate the issue.

We will provide an update in 60 minutes.

2022-02-11 01:15 UTC

Menlo Security Isolation Platform continues to be operational.

The Menlo Security Product Engineering and Technical Operations teams continue to investigate the issue.

We will provide an update in 60 minutes.

2022-02-11 02:05 UTC

Menlo Security Isolation Platform continues to be operational.

The Menlo Security Product Engineering and Technical Operations teams have found the source of the issue and have mitigations in place.