Status
All systems are operational

Past Incidents

Saturday 17th February 2024

No incidents reported

Friday 16th February 2024

No incidents reported

Thursday 15th February 2024

No incidents reported

Wednesday 14th February 2024

No incidents reported

Tuesday 13th February 2024

Email Isolation Isolated Email attachments not opening under certain conditions

2024-02-13 09:51 UTC

An issue has been found and is currently under investigation.

  • 2024-02-14 16:33 UTC

    A solution has been fully rolled out and on-call teams have verified that the impact is resolved.

    No further updates are expected.

  • 2024-02-14 05:47 UTC Fix has been deployed to all EU regions and US East. Asia Pacific and US West are scheduled to be completed by 21:00. A final update will be issued when this is complete.

  • 2024-02-14 00:47 UTC Final testing is complete and the fix is being deployed to all production regions over the next few hours. An update will be issued when this is complete.

  • 2024-02-13 20:37 UTC A fix has been identified and making its way to pre-production for final testing. An update will be issued when that is complete.

  • 2024-02-13 18:25 UTC

    The issue is limited to a small sub-set of customers. A workaround has been identified and is being tested. A further update will be issued in 2 hours

  • 2024-02-13 16:26 UTC

    On-call teams continue working on a solution.

    Next update in 2 hours

  • 2024-02-13 15:29 UTC

    On-call teams continue working on a solution.

    Next update in 1 hour

  • 2024-02-13 13:15 UTC

    On-call teams continue working on a solution.

    Next update in 1 hour

  • 2024-02-13 12:15 UTC

    On-call teams continue working on a solution.

    Next update in 1 hour

  • 2024-02-13 11:25 UTC

    On-call teams continue working on a solution.

    Next update in 1 hour

  • 2024-02-13 11:03 UTC

    On-call teams have identified the issue and are working on a solution.

    Next update in 20 mins

  • 2024-02-13 10:44 UTC On-call teams are continuing to investigate the issue.

    Next update in 20 mins

  • Monday 12th February 2024

    No incidents reported

    Sunday 11th February 2024

    No incidents reported