Status
All systems are operational

Past Incidents

Thursday 28th March 2024

No incidents reported

Wednesday 27th March 2024

No incidents reported

Tuesday 26th March 2024

South Korea Web Isolation and Proxy

UPDATE: Service was restored to MSIP users egressing via South Korea at 15:51 UTC.

Initial Notice: At 15:40 UTC, Engineering identified a network routing incident that impacted traffic South Korea (ap-northeast-2).

The Menlo Security Operations team is working to identify the root cause and resolve as quickly as possible.

  • Recast Edge in South Korea (ap-northeast-2) has been restored and returned to normal state.

  • On the advice of our upstream provider, we have migrated from South Korea to egress via Tokyo.

  • Recast Edge in South Korea (ap-northeast-2) has been restored and returned to normal state.

  • Service has moved to egress via Tokyo and is operational

  • Monday 25th March 2024

    No incidents reported

    Sunday 24th March 2024

    No incidents reported

    Saturday 23rd March 2024

    No incidents reported

    Friday 22nd March 2024

    No incidents reported

    Thursday 21st March 2024

    Redirector.menlosecurity.com service intermittently unavailable

    15:45 UTC

    A solution has been fully rolled out and on-call teams have verified that the impact is mitigated.

    16:12 UTC

    A solution has been fully rolled out and on-call teams have verified that the impact is resolved.

    No further updates are expected.