Status
All systems are operational

Past Incidents

Saturday 15th June 2024

Log Export API SSL Certificate Expiry discovered for logs.menlosecurity.com

Retroactive status update 09:33 UTC

Customers may have experienced connection failures to the Admin Logs API in the us-east-1 region due to an expired certificate, between 23:59 UTC 2024-06-14 and 09:59 UTC 2024-06-15. There is no longer any impact.

Friday 14th June 2024

Web Isolation Experiencing intermittent issues with URL Categorisation in the EU Regions

13:12 UTC

An issue has been found and is currently under investigation.

Currently this impacts customers for URL Categorisation in the EU Regions.

Next update in 20 minutes.

  • 15:13 UTC - It was observed that the errors were no longer seen the last five minutes.

    The issue has been resolved.

  • On-call teams are continuing to investigate the issue.

    Next update on progress within the next hour.

  • Thursday 13th June 2024

    No incidents reported

    Wednesday 12th June 2024

    Admin Portal Menlo documentation currently unavailable

    An issue has been found in the documentation area of our Admin Portal, we are currently investigating the problem.

    This issue impact all customers in all regions.

    Next update in 30 minutes.

  • documentation is now available to all users in the admin portal.

  • the issue with documentation availability was identified and a fix is being implemented.

  • Tuesday 11th June 2024

    No incidents reported

    Monday 10th June 2024

    No incidents reported

    Sunday 9th June 2024

    No incidents reported

    Saturday 8th June 2024

    No incidents reported