Past Incidents

Monday 19th August 2024

No incidents reported

Sunday 18th August 2024

No incidents reported

Saturday 17th August 2024

No incidents reported

Friday 16th August 2024

Web Isolation Wed isolation user experience impacted

2024-08-16 15:00 UTC

An issue has been found and is currently under investigation.

A new version of our Cloud Browser could have issues handling keyboard and mouse actions.

Web Isolation is impacted on the following list of regions: af-south-1 Cape Town eu-central-1 Frankfurt eu-central-2 Zurich eu-north-1 Stockholm eu-south-1 Milan eu-west-1 Ireland eu-west-2 London eu-west-3 Paris me-central-1 UAE me-south-1 Bahrain sa-east-1 San Paulo

Next update in 20 minutes.

2024-08-16 16:15 UTC

The issue has been resolved.

There will be no further updates.

2024-08-16 15:55 UTC

The issue has been identified and mitigation is still in progress.

Next update in 20 minutes

2024-08-16 15:30 UTC

If you are experiencing issues, to mitigate

close your browser wait for 1 minute re-open your browser

Further updates in 20 minutes.

Thursday 15th August 2024

No incidents reported

Wednesday 14th August 2024

No incidents reported

Tuesday 13th August 2024

No incidents reported

Monday 12th August 2024

Web Isolation Intermittent browsing failures in eu-central-1

10:41 UTC

An issue has been found and is currently under investigation.

Next update in 20 minutes.

11:12 UTC

A solution has been fully rolled out and on-call teams have verified that the impact is mitigated.

No further updates are expected.

10:50 UTC

On-call teams have identified the issue and are working on a solution.

Next update in 20 minutes.