Status
All systems are operational

Stickied Incidents

Monday 17th June 2024

Web Isolation investigating disruption of web isolation in ap-southeast-3 (jakarta)

we are investigating partial disruption of web isolation in ap-southeast-3 (jakarta)

further updates forthcoming in 20 minutes

  • We have identified the issue and have fixed the impacting issue.

    Services are operational in ap-southeast-3.

    No further updates will be forthcoming.

  • we are still investigating service disruptions in ap-southeast-3.

    will update in 30 minutes.

  • Past Incidents

    Sunday 4th February 2024

    No incidents reported

    Saturday 3rd February 2024

    No incidents reported

    Friday 2nd February 2024

    URL categorization not being applied correctly

    17:55 UTC

    An issue has been found and is currently under investigation. URL categorization not being applied correctly Next update in 20 mins

  • 19:31 UTC

    A solution has been fully rolled out and on-call teams have verified that the impact is resolved.

    No further updates are expected.

  • 19:26 UTC

    Solution has been rolled out and on-call teams are monitoring the situation.

    Next update in 20 mins

  • 19:08 UTC

    On-call teams have verified a solution and are in the process of rolling it out to all impacted regions.

    Next update in 20 mins

  • 18:49 UTC

    On-call teams have verified a solution and are in the process of rolling it out to all impacted regions.

    Next update in 20 mins

  • 18:33 UTC

    On-call teams have verified a solution and are in the process of rolling it out to all impacted regions.

    Next update in 20 mins

  • 18:17 UTC

    On-call teams are continuing to work on a solution.

    Next update in 20 mins

  • 18:04 UTC

    Customer overrides for Document, Email, and Web Isolation are impacted.

    On-call teams have identified the issue and are working on a solution.

    Next update in 20 mins

  • Thursday 1st February 2024

    No incidents reported

    Wednesday 31st January 2024

    Web Isolation Client reporting issues with IPv6

    An issue has been found and is currently under investigation.

    Client reporting issues with IPv6

  • 21:36 UTC

    A solution has been fully rolled out and on-call teams have verified that the impact is resolved.

    No further updates are expected.

  • 21:31 UTC

    On-call teams have verified a solution and are in the process of rolling it out to all impacted regions.

    Next update in 20 mins

  • 21:12 UTC

    Solution has been rolled out to all impacted regions. On-call teams are monitoring the situation.

    Next update in 20 mins

  • 20:54 UTC

    On-call teams have identified a possible solution and are testing.

    Next update in 20 mins

  • 20:31 UTC

    On-call teams have identified a possible solution and are testing.

    Next update in 20 mins.

  • Tuesday 30th January 2024

    No incidents reported

    Monday 29th January 2024

    No incidents reported