Status

Traffic steering client issue Thursday 29th February 2024 07:38:00

At 2024-02-29 14:47 UTC An issue has been found and is currently under investigation.

Customers using the Traffic Steering service may see a tunnel connection status of "Access Forbidden" in Menlo Security Client, when connecting to any region except for California, Tokyo and Osaka.

2024-02-29 19:00 UTC

A solution has been fully rolled out and engineering teams have verified that the impact is resolved.

In some limited cases, customers might encounter this error, they can reach out to our Customer Success team for guidance on how to solve the issue.

No further updates are expected.

Posted 8 months ago by admin