Status

Service Disruption Tuesday 29th March 2022 18:49:00


We are currently experiencing a service disruption impacting the Menlo Security Proxy & Isolation

Users in the Philippines may be experiencing slow browsing speeds

The Menlo Security Operations team is working to identify the root cause and resolve as quickly as possible.

We will send an additional update in 60 minutes.

Menlo Security Operations and Engineering teams have determined that the slowness reported with web browsing was not due to performance issues within the Menlo Security Isolation Platform but due to latency introduced by an external network provider. Menlo Security Operations is working with the external network provider to understand the reasons for the connectivity issues. Web browsing for users in the Philippines is working normally at this time.

04:01 UTC: The issue seems to be coming from our Philippines cloud providers. Filled a ticket with our providers to provide an explanation of what happened