Status
All systems are operational

Past Incidents

Thursday 24th March 2022

No incidents reported

Wednesday 23rd March 2022

No incidents reported

Tuesday 22nd March 2022

No incidents reported

Monday 21st March 2022

No incidents reported

Sunday 20th March 2022

No incidents reported

Saturday 19th March 2022

No incidents reported

Friday 18th March 2022

Web Isolation Service Disruption

We are currently experiencing a service disruption impacting the Menlo Security Proxy & Isolation.

Users in the US regions may be experiencing failure to load web pages, specifically those browsing via us-east-1 (Virginia)

The Menlo Security Operations team is working to identify the root cause and resolve as quickly as possible.

We will send an additional update in 30 minutes.

  • At 11:35 UTC, additional capacity was added into the us-east-1 (Virginia) region and testing confirms that browsing is now working as expected. There is no longer any impact.

    • Thursday 17th March 2022

    Service Disruption

    2022-03-18 06:00 UTC

    We are currently experiencing a service disruption impacting the Menlo Security Proxy & Isolation.

    Users in the US regions may be experiencing failure to load web pages

    The Menlo Security Technical Operations team is working to identify the root cause and resolve as quickly as possible.

    We will send an additional update in 30 minutes.

    2022-03-18 06:30 UTC

    Engineering continues to investigate the root cause, impact has been narrowed down to a small number of tenants in US regions

    Next update in 30 minutes.

    2022-03-18 07:00 UTC

    Engineering continues to investigate the root cause, impact has been narrowed down to a small number of tenants in US regions

    Next update in 30 minutes.

    2022-03-18 07:25 UTC

    Engineering identified and fixed the issue.

    This incident is fully resolved.

    Service Disruption

    2022-03-17 18:45 UTC We are currently experiencing a service disruption impacting the Menlo Private Access service.

    Users in the eu-central-1 and ap-southeast-1 regions may be experiencing connectivity issues.

    The Menlo Security Operations team is working to identify the root cause and resolve as quickly as possible.

    2022-03-17 20:02 UTC The issue has been fully resolved