Status
All systems are operational

Past Incidents

Monday 9th October 2023

No incidents reported

Sunday 8th October 2023

No incidents reported

Saturday 7th October 2023

No incidents reported

Friday 6th October 2023

No incidents reported

Thursday 5th October 2023

No incidents reported

Wednesday 4th October 2023

Log Export API Log Fetch API (Error 500)

We were experiencing a service disruption impacting the Menlo Security logging service that started at 12:15 UTC.

The Menlo Security Product Engineering and Technical Operations teams are investigating the source of the issue. Impact: Customers are currently unable to access the Log fetch API.

  • Mitigations have been applied and TechOps engineers have confirmed that the issue is fully mitigated.

  • TechOps engineers have identified a mitigation and are working to put mitigations in place.

  • TechOps are still working to confirm the root cause of the issue. We will provide another update in 20 minutes.

  • TechOps have confirmed the scope of the issue is limited only affecting a limited number of tenants, and are working toward mitigating the underlying issue.

  • Tuesday 3rd October 2023

    No incidents reported