Status
All systems are operational

Past Incidents

Thursday 21st November 2024

No incidents reported

Wednesday 20th November 2024

No incidents reported

Tuesday 19th November 2024

No incidents reported

Monday 18th November 2024

No incidents reported

Sunday 17th November 2024

No incidents reported

Saturday 16th November 2024

Intermittent browsing failures in asia-southeast2

09:50 UTC - An issue has been identified and is currently under investigation.

Update 10:14 UTC - The issue appears to be resolved and we are continuing to monitor and validate.

  • The issue is now resolved and menlo security engineering will continue to monitor.

  • Friday 15th November 2024

    No incidents reported

    Thursday 14th November 2024

    Admin Portal SAML Configuration issue in Admin Portal

    There is currently a user-interface issue affecting our Admin Portal, where SAML configuration for customers using Azure as their identity provider is not displayed, and appears to be un-configured. Existing configuration remains in-place and is operational.

    Update: As of 13:42 UTC, the Menlo Security Engineering team has prepared a fix which is now pending validation. Further updates will follow.

    Update: The fix for this issue has been rolled out and completed at 23:14 UTC.

  • Issue was identified, fixed, tested, and rolled out to production.

  • Wednesday 13th November 2024

    Issues viewing and managing user information in Admin portal

    An issue on the Admin portal affecting the ability to view and manage users was reported. The issue was identified in logs and a mitigation rolled out shortly after. No further errors were seen after the mitigation.

  • Issue was identified and mitigation applied and validated in production.